Official trich88 Documents

Trich88 Privacy Policy – Personal Data Protection for Malaysian Players

At trich88, we take your privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your privacy is not just a legal obligation — it is a core commitment we make to every trich88 player.

Last Updated: 1 January 2026
Language: English (en-MY)
Applicable in: Malaysia
PDPA 2010 Compliant

Trich88 Data Protection Commitment

Six core principles governing how trich88 handles your personal data

256-bit SSL Encryption at All Times

All data transmitted between your device and trich88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysian banking institutions. No one can intercept or read your information in transit.

No Sale of Data to Third Parties

Trich88 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not a commodity we trade.

Compliant with Malaysia's PDPA 2010

All data collection and processing practices at trich88 are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request deletion of your data at any time.

Minimum Necessary Data Only

Trich88 only collects personal data that is strictly necessary to provide our services to you. We do not gather excessive or irrelevant information. Every piece of data we request has a clear and legitimate purpose.

Secure Storage with Restricted Access

Your personal data is stored on servers protected by multi-layered security controls. Only trich88 staff who require access to perform their duties are permitted to view your data, and all access is logged and monitored.

Immediate Data Breach Notification

In the event of a security incident affecting your data, trich88 is committed to notifying you and the relevant authorities within the timeframe prescribed by Malaysian law, in accordance with the requirements of PDPA 2010.

Welcome to the trich88 Privacy Policy page. This document provides a detailed and transparent explanation of how the trich88 platform handles your personal data — from the moment you register an account to the last date you use our services.

At trich88, we understand that your trust in us depends not only on the quality of our games and the speed of our payouts, but also on your confidence that your personal information is in safe hands. That is why we take the time to explain every aspect of our data management in a way that every Malaysian player can easily understand — not in confusing legal jargon, but in plain, straightforward language.

Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by trich88 ("we", "Platform", or "trich88") and applies to all users who access or use the trich88 platform at https://trich88.bet, including the website, mobile app, and all related services.

This Policy is drawn up in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and sets out:

  • Types of personal data we collect from you
  • How and why we collect that data
  • How we use, store, and protect your data
  • Who your data may be disclosed to and under what circumstances
  • Your rights regarding your personal data and how to exercise them

By registering an account or continuing to use the trich88 platform, you confirm that you have read and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request deletion of your data.

This Privacy Policy should be read in conjunction with Terms & Conditions trich88, which forms part of the overall agreement between you and our platform.

Personal Data We Collect

Trich88 collects personal data in two main categories – data you provide directly to us, and data collected automatically when you use the platform.

Data You Provide Directly

  • Registration Information: Full name, date of birth, mobile number, email address, and account password.
  • Identity Verification Information: National identity card number (MyKad) or passport number, along with copies of identity verification documents (where required for withdrawals or account verification).
  • Financial Information: eWallet account holder name and bank account number for withdrawal purposes (we do not store your PIN or online banking password).
  • Communications: Records of customer support chats, emails, and interactions through other communication channels with trich88.

Automatically Collected Data

  • Technical Data: IP address, device type, operating system, browser version, and screen resolution.
  • Session Data: Login and logout times, session duration, and navigation patterns within the platform.
  • Game Data: Betting history, winnings, losses, games played, and session duration.
  • Transaction Data: Deposit and withdrawal history, payment methods used, and transaction amounts in MYR (RM).
Data Type Collected? Primary Purpose Retention Period
Name & Date of BirthYesIdentity verificationLifetime of account + 7 years
Phone NumberYes2FA verification, supportLifetime of account
Email AddressYesCommunications, securityLifetime of account
MyKad/Passport NumberAs requiredKYC Verification7 years after account closure
Transaction History (RM)YesFinancial records, AML7 years from the date of transaction
Home AddressNoN/AN/A
Credit Card InformationNoN/AN/A

How We Collect Personal Data

Trich88 collects your personal data through several methods:

  • Registration Form: Information you provide when registering a new trich88 account.
  • Platform Usage: Data automatically generated when you play, make a deposit, or interact with features on the trich88 platform.
  • KYC Verification Process: Documents you submit when requested for identity verification or when processing withdrawals above a certain threshold.
  • Customer Support Interactions: Information you share when contacting the trich88 support team via live chat, WhatsApp, Telegram, or email.
  • Cookies and Similar Technologies: Data collected via browser cookies, pixels, and other tracking technologies when you browse the trich88 platform. Further details are provided in Section 9.

Note: trich88 will never ask for your password, PIN, or sensitive personal information via email, WhatsApp, or any other communication channel. If you receive such a request claiming to be from trich88, please report it to our security team immediately.

How We Use Your Personal Data

Trich88 uses the personal data collected for the following purposes, all aimed at ensuring the best and safest gaming experience for you:

Platform Operations & Services

  • Processing your account registration and verifying your identity as a legitimate trich88 player.
  • Processing deposits and withdrawals in MYR (RM) via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.
  • Manage your account balance, betting history, and transaction records.
  • Provides access to all trich88 games, including Live Casino, slots, table games, Sports Betting on Malaysia Super League and EPL football, badminton, ICC cricket, e-sports, and jackpots.

Security & Legal Compliance

  • Conducting identity verification checks (Know Your Customer / KYC) as required by law.
  • Monitoring account activity to detect fraud, money laundering, or violations of our terms of service.
  • To comply with financial reporting requirements and applicable anti-financial crime laws in Malaysia.

Marketing & Personalisation (With Your Consent)

  • Sending you relevant trich88 promotional updates, bonuses, and offers via email or in-platform notifications — only if you have opted in to receive such communications.
  • Personalising your gaming experience based on your preferences and play history.

Sharing of Data with Third Parties

Trich88 never sells your personal data to any third party. However, in certain limited circumstances, trich88 may share your information with the following parties:

  • Payment Service Providers: eWallet and banking providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX-participating Malaysian banks, for the purpose of processing your financial transactions. Disclosure is limited strictly to the information needed to complete each transaction.
  • Game Providers: Casino, slot, and sports betting game providers partnering with trich88 may receive the minimum technical data required to operate their games within our platform.
  • Malaysian Authorities: When required by Malaysian law, court order, or a request from a legitimate law enforcement agency.
  • Technical Services: IT infrastructure, cloud services, and cybersecurity providers that help us operate the trich88 platform securely. All are bound by strict confidentiality agreements.

All third parties we work with are bound by confidentiality and data protection agreements that prohibit them from using your data for any purpose other than what is specified in the agreement with trich88.

trich88 Data Security Measures

Trich88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction:

  • Data Encryption in Transit: All communications between your device and trich88's servers are encrypted using TLS 1.3 protocol with 256-bit SSL certificates.
  • Data Encryption at Rest: Sensitive data such as identity verification information is stored in encrypted format on secure servers.
  • Two-Factor Authentication (2FA): trich88 offers and encourages the use of 2FA on all accounts for an added layer of protection.
  • Internal Access Controls: Only trich88 staff who require access to carry out their job functions are permitted to access personal data. All access is logged and continuously monitored.
  • Regular Security Audits: trich88 conducts regular penetration testing and security audits to identify and address system vulnerabilities before they can be exploited.
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity or unauthorised access attempts.

Important: While trich88 takes all reasonable measures to protect your data, no security system is infallible. You are also responsible for keeping your account secure by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

Data Retention Period

Trich88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law:

  • Active Account Data: Retained for as long as your trich88 account remains active on the platform.
  • Post-Account Closure Data: Once an account is closed, trich88 retains certain records (including financial transaction history) for seven (7) years in compliance with Malaysian financial and tax regulatory requirements.
  • KYC Documents: Retained for the lifetime of the account plus 7 years after closure, to meet anti-money laundering (AML) legal requirements.
  • Support Communication Logs: Retained for 2 years from the date of last interaction for quality control and dispute resolution purposes.
  • Cookie Data: This depends on the type of cookie — session cookies are deleted when you close your browser, while persistent cookies are stored for up to 24 months or until you manually delete them.

Once the retention period has lapsed and there is no legal requirement to retain the data, your personal data will be securely deleted or anonymised across all trich88 systems.

Your Personal Data Rights

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by trich88:

Access Rights

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data.

Right to Erasure

You may request the deletion of your data in certain circumstances, subject to legal requirements.

Right to Withdraw Consent

You may withdraw your marketing consent at any time through your account settings.

Data Portability Right

You may request a copy of your data in a machine-readable format.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

To exercise any of the rights above, please contact the trich88 data protection team at privacy@trich88.bet. We will process your request within 14 business days.

Cookies & Tracking Technologies

The trich88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how players use our services.

Types of Cookies We Use

  • Essential Cookies: Required for core trich88 platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how players use the platform so we can continuously improve it. Data collected is anonymised.
  • Functional Cookies: Stores your preferences such as language, text size, and game settings for a more personalised experience.

You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the trich88 platform.

Child Protection

The trich88 platform is strictly restricted to individuals aged 18 years and above only. trich88 does not knowingly collect or process personal data from minors or individuals under the legal age.

Should we discover that a child's personal data has been collected without proper parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

If you believe a minor has registered an account on trich88, please contact us immediately at support@trich88.bet so that we can act on it promptly.

Changes to the Privacy Policy

Trich88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

  • All trich88 members will be notified of any material changes to this Privacy Policy via in-platform notifications or registered email, at least 14 days before the changes take effect.
  • The "Last Updated" date at the top of this document will be revised whenever changes are made.
  • Continued use of the trich88 platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
  • Previous versions of the Privacy Policy will be retained and can be requested by emailing our privacy team.

Contact trich88's Data Protection Officer

For any queries, concerns, or requests relating to your personal data at trich88, please contact our Data Protection Officer (DPO) through the following channels:

  • Privacy Email: privacy@trich88.bet
  • General Support Email: support@trich88.bet
  • Live Chat: Within the trich88 platform, 24 hours a day, 7 days a week
  • WhatsApp & Telegram: Accessible via the icon within the platform

We are committed to responding to all privacy-related enquiries within 14 business days. For urgent matters, live chat is the fastest channel, with a response time of under 2 minutes.

If you are dissatisfied with how trich88 has handled your personal data after contacting us, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia.

Your Data Is Safe – Play with Peace of Mind at trich88

Now you know how trich88 safeguards your privacy. Play with complete confidence knowing your personal data is protected to the highest security standards. Register now and enjoy bonuses of up to RM2,000, joining over 200,000 Malaysian players who trust trich88.

  • 256-bit SSL Encryption – your data is always secure
  • No selling of data to third parties — your privacy is fully protected
  • Fully compliant with Malaysia's PDPA 2010
  • Deposit via Touch 'n Go, DuitNow, GrabPay, or FPX
Register Now Login

*18 years and above · Malaysia only

Relationship with Other trich88 Documents

This Privacy Policy should be read in conjunction with Terms & Conditions and Responsible Gaming Policy trich88. In the event of any conflict between the Bahasa Malaysia version and any other translation of this document, the Bahasa Malaysia version shall prevail. The trich88 platform is intended for users aged 18 and above who are located in Malaysia only. All transactions are processed in Malaysian Ringgit (RM/MYR).

256-bit SSL
PDPA 2010 Compliant
No Data Sales
Updated Jan 2026
24/7 Support
Bahasa Melayu